Frequently asked questions

Yes, we provide free shipping anywhere in India

We are committed to delivering high-quality products and a smooth shopping experience.

Change of Mind
We do not accept returns or offer refunds for change-of-mind purchases. Please review your order carefully before placing it.

Damaged or Defective Products
If your product arrives damaged or defective, please contact us within 24 hours of delivery.

To raise a request:
• Email us or message us on Instagram
• Share your order number, unboxing video, and clear images of the issue

After verification:
• A replacement will be shipped, or
• Store credit of equal value will be issued within 3–7 days if the product is unavailable

Non-Eligible Returns/Exchange are not accepted for:
• Misuse or improper care
• Customized or personalized items
• Sale or discounted products
• Free items received during promotions